Managing Contacts
Create, edit, search, tag, and bulk-manage your contacts.
Managing Contacts
Creating a Contact
- Click + New Contact in the top-right
- Fill in contact details:
- First name and last name
- Email address
- Phone number
- Any custom fields
- Add tags for organization
- Click Save
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Viewing Contact Details
Click on any contact row to open their detail page, which shows:
- Full profile information
- Call history with this contact
- Conversation threads (SMS, Email, WhatsApp)
- Associated opportunities
- Notes and tags
- Activity timeline
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Searching & Filtering
Search Bar
Type in the search bar to find contacts by name, email, or phone number. Results filter in real-time as you type.
Column Sorting
Click any column header to sort ascending/descending:
- Name (A–Z / Z–A)
- Date created (newest/oldest)
- Last activity
Column Editor
Click the Columns button to customize which fields appear in the table. Check/uncheck columns and drag to reorder.
Tag Management
Tags help you organize and segment contacts:
Applying Tags
- Select one or more contacts using the checkboxes
- Click Tags in the bulk action bar
- Choose existing tags or create new ones
- Apply to all selected contacts
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Filtering by Tag
Use the tag filter dropdown to view only contacts with specific tags.
Bulk Actions
Select multiple contacts with checkboxes, then use the action bar:
- Apply/Remove Tags — batch tagging
- Export Selected — download selected contacts as CSV
- Delete Selected — remove contacts (with confirmation)
Tip: Use the Select All checkbox in the header to select all contacts on the current page.
