KingCaller

Customization

Edit dashboard layouts, create multiple dashboards, and export data.

Dashboard Customization

Make the dashboard your own with layout editing, multiple dashboards, and data export.

Editing Your Layout

  1. Click the Edit Layout button (top-right)
  2. The dashboard enters edit mode with handles on each widget
  3. Drag widgets to rearrange their position
  4. Resize widgets by dragging their edges or corners
  5. Click Save Layout to keep changes, or Discard to revert
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Dashboard in edit mode with drag handles
Drag and resize widgets in edit mode

Creating Multiple Dashboards

You can create separate dashboards for different use cases:

  1. Click the dashboard selector dropdown (top-left)
  2. Click + New Dashboard
  3. Name your dashboard (e.g., "Sales Overview", "Support Metrics")
  4. Add widgets from the library
  5. Set a dashboard as default so it loads when you open the Dashboard page
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Dashboard selector dropdown in the top-left corner showing 'Sales Overview', 'Support Metrics', 'Executive Summary' dashboards with a '+ New Dashboard' button at the bottom
Create and switch between multiple dashboards

Example Setups

DashboardSuggested Widgets
Sales OverviewCall Volume, Conversion Funnel, Top Agents, Leads Generated
Support MetricsAnswer Rate, Avg Duration, Transfer Rate, Customer Satisfaction
Executive SummaryTotal Calls, Success Rate, Cost, Month-over-Month Trends

Date Range Filtering

Use the date picker to filter all dashboard data:

PresetPeriod
Last 7 DaysPrevious week
Last 30 DaysPrevious month
Last 6 MonthsHalf year view
Last YearFull year view
All TimeComplete history
CustomPick specific start/end dates

Exporting Data

Export your dashboard data for external analysis:

  1. Click the Export button (top-right)
  2. Choose format:
    • CSV — for spreadsheets
    • JSON — for programmatic use
  3. The file downloads with all visible widget data

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