Conversations Overview
Unified inbox for managing SMS, email, WhatsApp, and voice conversations with contacts.
Conversations
The Conversations module is your unified inbox — a single place to manage all communication with contacts across SMS, email, WhatsApp, and voice calls.
Key Features
- Multi-channel messaging — SMS, Email, WhatsApp in one thread
- Filter tabs — Unread, Recents, Starred, All conversations
- Contact details sidebar — see contact info alongside the conversation
- Call recordings — listen to AI agent calls directly in the thread
- Built-in dialer — make calls from the conversation view
- Message timeline — chronological view of all interactions
- AI agent calling — have your AI agent call the contact directly
app.kingcaller.ai
Conversation List
The left panel shows all conversations, organized by:
| Tab | What It Shows |
|---|---|
| Unread | Conversations with new messages you haven't seen |
| Recents | Most recently active conversations |
| Starred | Conversations you've marked as important |
| All | Complete list of all conversations |
Quick Links
- Messaging — Send and receive messages across channels
- Call Features — In-app calling, recordings, and AI agent calls